(FAQs) – Zed’s Care

What makes Zed’s Care different from other skincare companies?

Zed’s Care products are made with clean, safe, and skin-friendly ingredients—free from harmful steroids, mercury, bleaching agents, and harsh chemicals. Our formulas are designed specially for Pakistani skin to deliver visible, long-lasting results without side effects. We focus on honest skincare that heals, protects, and restores your natural glow.

What should I do if I am not satisfied with my Zed’s Care purchase?

If you receive a faulty, damaged, or defective product, email us at zedscare49@gmail.com within 24 hours of receiving your order. Our customer support team will respond and assist you as quickly as possible.

Please note: Complaints made after 24 hours cannot be accommodated.

Does the price of the order include delivery charges?

No. Delivery charges are not included in the product price. We charge a flat rate of Rs. 250/- nationwide on all orders across Pakistan.

What is your refund & exchange policy?

For full details regarding refunds, exchanges, and returns, please Read our Refund & Exchange Policy.

How do I place an order online?

Our standard delivery time is 3–5 working days across Pakistan. Major cities may receive orders earlier, and Karachi/Lahore/Islamabad deliveries may arrive within 2–3 days after order confirmation.

  • Money Back GuaranteeWithin 30 days for an exchange. Learn More
  • Free ShippingFree Shipping for orders over Rs:4,999 Learn More
  • Online Support24 hours a day, 7 days a week Get Support
  • Black and white '100% Organic' label on a white background
    100% Authentic ProductsOriginal & quality-tested skincare Learn More